As a pastor you get to see things and experience things that leave you scratching your head. Some are amusing, some are hurtful, others leave you wishing you could delete the moment from your memory. This is hardly unique to pastors. If anything we get off easy.
I can’t imagine (nor do I really want to) the carnage and heartbreak first responders not only witness but experience. Events we experience become part of our stories. Each car accident an ambulance crew is called to, the firemen who extricates broken bodies with the jaw of life, the police who not only investigate are often the ones who have to deliver crushing news to loved ones, each event they experience becomes part of their story, their memory. The same is true for the doctors, nurses and medical techs working in hospitals. The same is true for the specialist who delivers news that no one wants to hear. I sometimes wonder about counsellors too, what stories they have heard that keep them awake at night. I’ve heard some things I would rather forget. I can’t imagine the images forever burned into their minds.
I can’t with any authority or worthy credibility speak for the folks I just mentioned other than having watched EMTs, nurses and doctors fight back the tears. Bravado and coarseness is often an outlet, but it is not a delete button. I once worked as a civilian contractor in the law enforcement arena. The dark humour I heard was not from a darkness of soul, it was a way of coping with the even darker realities they faced. Certainly those who serve in the military must be counted among them. It is easy to become hardened and jaded in such places. I have not walked in their shoes, but I have for the briefest of moments walked beside them.
On that feeble authority I plead with you, never say to them, “you understand, you’re a ________ (fill in the blank).” Saying “I understand” is bad enough when there is no way that you have a clue, but at least it is – or hopefully is – a valiant though vain attempt to offer comfort.
I know I have had people say to me, “you’re a pastor, you understand.” Well, no, not really. Or at least what I understand has nothing to do with what you think I understand. What I do understand is that the very presumption that I should understand is fraught with assumptions and even coldness. How much greater for those who deal daily with tragedy and suffering. I can’t imagine saying to an EMT who was hit by a drunk driver, “oh, you’re an EMT, you understand, we need to cut off your leg.”
Let me say this as clearly as possible. Having a title or position does not give you some sort of immunity to emotional or physical pain. All the title means is, “I’ll be there for you in your pain. I’ll cry later.” I have never forgotten the essence of the words of a first aid instructor when I was in grade eight. “Stop the bleeding, puke later.” That’s what those who help you in your crisis have to do daily.
Take my word for it, if you haven’t walked in someone else’s shoes, don’t presume to know what they understand. The only thing we come close to understanding is our own pain, and even that…often we can’t even come to grips with what we are going through. We all hurt. We all have pain. Titles don’t eliminate that. So forget the dismissive prattle. Tell them your sorry as a sign of entering in to their grief, even if it is only scratching the surface. Tell them your grateful for them. Buy them a coffee. Be a friend. Walk the road with them to the extent you can. Remember, we are all human.